Conversational AI Voice Agent for Indian Business

AI Voice Agent for India: Hindi, Hinglish & 15 + Indian Languages

AI Voice Agent-GirikVoice makes all the incoming and outgoing calls smarter, quicker and simpler to manage. Thanks to the ability to comprehend customer intent, communicate naturally in 15+ Indian languages and integrate call data with Salesforce, HubSpot, and other CRMs, it assists businesses in improving their communication.

Trusted by 500+ enterprise clients

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What is an AI Voice Agent?

AI Voice Agent is a kind of conversational AI that can understand spoken language, communicate naturally and act accordingly based on the phone conversation. In addition to answering the questions, it can qualify leads, schedule appointments, and contact customers.

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GirikVoice AI Voice Agent in 15+ Indian Languages, Including Hinglish

HindiHinglishIndian EnglishPunjabiUrduBhojpuriMarathiGujaratiBengaliOdiaAssameseTamilTeluguKannadaMalayalam
Why Choose GirikVoice as Your AI Voice Agent?

Why Choose GirikVoice as Your AI Voice Agent in India?

From the first “hello” to the final outcome, every capability behind GirikVoice is built around what happens next. These attributes work towards making communication much more efficient and smooth for the consumer.

Context-Aware Conversations

Maintains relevant context across interactions to understand customer intent, recall previous details, and keep conversation consistent from one interaction to the next.

Real-Time CRM Access

Connects to CRM systems, like Salesforce and HubSpot, to look up information in real time, including customer profile details, previous cases, lead information, etc.

Intelligent Workflow Automation

Utilizes conversation context and business rules to identify the next move, including creating a case, recording information, setting a follow-up, and triggering a workflow.

Context-Rich Human Handoff

Transfers conversations to live agents with relevant conversation history, customer details, intent, and other available context, helping them take over without starting from scratch.

Conversation Analytics and Learning

Analyzes customer behaviour, interaction outcomes, and resolution patterns to identify trends and improve conversation flows over time.

Talk to an Agentic Voice Agent Yourself

Core capabilities

How GirikVoice AI Call Assistant Turns Calls into CRM Actions

Leads Automatically

When a prospect calls, the AI voice agent understands the inquiry, captures the important details, and creates the lead in Salesforce.

  • Caller Intent Capture
  • Lead Qualification
  • Manual Data Entry Reduction
  • Faster Lead Response

Keeps Opportunities Updated

Sales conversations change quickly. Your CRM should keep up. GirikVoice can update opportunity stages, capture the next steps, and keep sales information aligned with the conversation.

  • Pipeline Stage Updates
  • Next-step Tracking
  • Live CRM Synchronization
  • Better Sales Visibility

Logs Every Call

No more relying on memory to update the CRM after a busy call. GirikVoice can record the conversation outcome and save the relevant information to the customer’s CRM activity history.

  • Automated Call Summaries
  • Detailed Transcripts
  • Conversation Timestamps
  • Outcome Tracking

Triggers Workflows

Based on the call outcomes, voice AI agents can trigger assignments, alerts, follow-ups, approvals, and other workflows.

  • Automated Task Assignments
  • Real-Time Notifications
  • Follow-up Actions
  • Workflow Triggers

Creates and Updates Cases

Customer calls about a problem? AI voice agents can capture the issue, create a case, route it, and update the record as the conversation progresses.

  • Case Management
  • Intelligent Routing
  • Faster Support Handling
  • Consistent Customer Experience

Unifies CRM Records

A caller updates their details during a call? GirikVoice’s agents support two-way data synchronization, so information can move between the conversation and your CRM without merging disconnected records.

  • Two-Way Synchronization
  • Live Updates
  • Fewer Data Mismatches
  • Connected Customer Records
Conversational AI voice agent

Multilingual, Human Like & Live Communication Ability

Any voice conversation should not feel like a script being read back to you– that’s the idea behind GirikVoice. It controls how people interact while talking – by inserting pauses and interruptions, asking questions, switching topics, and changing words.

The AI voice agent allows you to have an effective conversation irrespective of whether it is held in Hindi, Hinglish, or English. From understanding the intention of the caller to being flexible in terms of languages, the AI voice agent allows each conversation to be done effortlessly without feeling that you are conversing with a robot.

Natural Voice Modulation

Conversation takes place effectively as there is variation in the tone of the voice, along with emotions and pauses.

Dynamic Conversation Branching

Rather than following the same script every time, human-like AI voice agents use the caller’s intent and conversation context to determine what happens next.

Emotion-Aware Response Logic

As the conversation changes, the agent can pick up shifts in sentiment and tone and adjust its responses accordingly.

Accent and Language Adaptability

AI voice calling agents adjust to natural speech patterns of people in various Indian languages, dialects, and accents, making it easier for a wide range of callers to have a natural conversation.

Interrupt Handling

Even when callers interrupt, ask clarifying questions or change the course of their conversation, the flow can continue naturally without starting over

Watch

See a Real Hindi Call Handled by GirikVoice

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Integrations

Native Salesforce, HubSpot and CRM Integration for Indian Businesses

GirikVoice reads and writes to your CRM while the call is still in progress. The agent knows who is calling, what they bought, and what is pending, so callers never repeat themselves. When the call ends, the record, outcome and next task are already saved.

Salesforce

Work with Salesforce Sales Cloud and Service Cloud to manage2143`:

  • Leads
  • Opportunities
  • Cases
  • Customer records
  • Custom workflows

HubSpot

Bring customer conversations into HubSpot to access and update:

  • Deals
  • Tickets
  • Contacts
  • Customer activity

WhatsApp

Extend GirikVoice conversations to WhatsApp for:

  • Customer Conversations
  • Follow-up Messages
  • Message History
  • Conversation Context

Telephony Integration

Use your existing telephony systems to manage:

  • Inbound Calls
  • Outbound calls
  • Call Routing
  • Call Activities

API & Webhooks

Integrate GirikVoice with your existing systems using:

  • Call Events
  • Conversation Data
  • Workflow Triggers
  • Real-Time Updates

Indian Number Support

Use Indian phone numbers for:

  • Inbound Calling
  • Outbound Calling
  • Business Call Management
  • Local Customer Conversations
Industries

GirikVoice AI Voice Agents Across Industries in India

Handle routing payment reminders and follow-up conversations at scale without requiring your team to make every call manually.

Follow up with prospects, qualify property inquiries, schedule site visits, and keep lead information updated without constant manual outreach.

Answer admission inquiries, share important updates, follow up with prospective students, and manage routine student conversations at scale.

Insurance Services

Provide assistance to the policy inquiry process, support claim related discussions, send reminders of renewals, and follow up with customers while keeping the database updated.

Arrange follow up calls, make appointments, and help patients converse regularly while helping teams concentrate on cases that need human intervention.

Confirm reservations, handle bookings and help guests in their requirements without leaving them waiting for the reply.

Dealerships

Organize test drives, provide information about cars, and connect back with those interested in buying a car.

Logistics and Delivery

Keep customers informed about order status, answer shipment related questions, confirm delivery details, and coordinate updates throughout the process.

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FAQs

Frequently asked questions

Still have a question? Our team is happy to help.

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Agentic AI voice agents are AI-powered systems that can interpret the caller’s intent, use available context, and take autonomous actions during the conversation.

Standard IVR systems help callers move through predetermined menu choices, while AI voice agent platforms possess capabilities to interpret speech and react based on the conversation. Without forcing callers through a rigid menu, AI voice agents can easily handle interruptions, follow-up questions, CRM actions, changing requests, and human handoffs.

AI Voice Agent India-GirikVoice can communicate not only in Hindi and Hinglish, but in 15+ Indian languages. It adapts to the way of speaking and the accent of the individual, making the interaction feel more natural and comfortable.

From Salesforce to HubSpot, GirikVoice can integrate with all supported CRM and ERP platforms. No matter if you’re running legacy on-premise or modern cloud infrastructure systems, our APIs and SDKs make integration smooth, reliable, and straightforward.

Of course, GirikVoice conversational voice AI agents can be configured so that they fulfill compliance needs of different industries and uses. However, the needs can vary depending on the data being processed, integrations made, the regulatory requirements that have to be met, and the environment for deploying the solution.

The price of AI voice agent India is ₹2 per minute. However, it also depends on the business case and other factors like the duration of the conversation, volume of calls, the language of the conversation, and deployment settings.

5 business days are required to deploy GirikVoice. However, the deployment time can be influenced by numerous factors including number of calls, use cases, integrations, level of customization, and workflows required. While simple systems can get deployed quickly, complex automation systems may take longer time for implementation.

Yes, the AI voice calling agent, GirikVoice has the capability of performing outgoing calls for appointment reminders, renewal, follow-up calls, confirmations, etc.

Latency in the context of an AI voice agent is the delay between the completion of speaking by the caller and the start of speaking by the agent. The latency may be influenced by various things like telephony setup, voice model, network, and integration process used.

By speaker identification and diarization, a human-like AI voice agent is able to recognize more than one person in the conversation.

Unlike solutions built around third-party models and external APIs, our GirikVoice technology stack is designed and operated in-house. From speech recognition to voice synthesis, we retain full control of the process. It helps enterprises to be flexible in deploying on-premises or in the cloud and have the ability to handle millions of concurrent calls in compliance with tough requirements.

We have years of experience in voice AI, extensive industry expertise, and an enterprise-specific platform. Combining the flexibility of on-premises deployment, compliance-specific features, and infrastructure to support more than 6,00,000 calls a month, we allow enterprises to have more control over their voice processes without sacrificing performance.

Yes, unlike the solutions that only work in the cloud, GirikVoice allows you to operate on premises when you need to host your voice AI infrastructure locally. Such flexibility is important for healthcare, financial and governmental organizations, where security and compliance matter a lot.

Our infrastructure is engineered to support large numbers of voice interactions in a timely fashion, with low-latency performance across global operations. Regardless of whether your company is an SMB or a global enterprise, we deliver reliable performance without compromising responsiveness.

Yes, our conversational AI voice agents have sub-second response times, making it possible to conduct conversations easily with minimum delays. In addition to that, we retain more control over the voice processing pipeline, which results in a better conversational experience.

No, human-like AI voice agents can take care of usual conversations, like appointment scheduling, answering basic questions and qualification of leads, whereas human agents deal with more complicated situations. This division of responsibilities supports greater efficiency and consistent customer experience.

Case studies

How enterprises drive tangible outcomes with GirikVoice

Every outcome can be tracked, measured and optimised. Replace the placeholders below with your approved client results.

Financial Services

Payment Follow-Ups Without Adding Agents

A financial services company needed to manage a high volume of payment follow-ups without expanding its calling team. GirikVoice automated reminder calls in Hindi and Hinglish, communicated with customers naturally, and captured relevant updates for the next step.

28% Improvement in payment recovery
22% Lower call handling posts
Read case study →
Real Estate

Every Portal Lead Contacted in Minutes

A real estate company was receiving leads from multiple property portals, but delays in follow-up left many prospects waiting for a response. GirikVoice contacted new leads within minutes, qualified their requirements, booked site visits, and automatically updated Salesforce.

35% More site visits booked
5 min Average first response
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Healthcare

Less Number of No-Shows with Automated Reminders

The healthcare provider had been utilizing the time of its employees in reminding about rescheduling and appointment reminders. GirikVoice automated these conversations, confirmed appointments, handled rescheduling requests, and helped keep patients informed without adding to the team’s workload.

30% Reduction in no-shows
15 Staff hours saved a week
Read case study →

Ready to Deploy GirikVoice AI voice agent for Your Business?

Deploy human-like AI voice agents that handle inbound and outbound conversations in Hindi, Hinglish, and regional languages– at enterprise scale.