The future of
customer service is
AI
Seamlessly connect with Salesforce and Hubspot
Girikon.AI is works seamlessly with Service Cloud and Hubspot CRM. Create tickets in real time from customer chat inquiries so that your agents can respond faster.
Automate resolution of customer queries.
Leverage AI to resolve customer queries
Understand customer intent and what they are seeking and respond accurately and quickly.
Resolve common concerns at scale
Connect with your CRM and execute routine tasks such as handle returns, upgrade/renew subscriptions and more without agent intervention.
Drive efficiency at call centers
Route call center customers to in-app resolution to drive efficiency, faster resolution, and an enhanced experience.
Unified inbox for a better agent experience
Collaborative resolution of complex cases
Foster agent collaboration to seek assistance or transfer for complex customer queries.
Empower agents with a unified inbox
Unify all conversations from social media, website, and messaging apps into a single console to enable faster resolution.
Boost productivity with real-time assistance
Get contextual insight on the customer journey, understand their sentiment and resolve effectively and quickly.
Foster self-service with guided assistance
Drive self-support
Encourage customers to self-serve with guided assistance and reduce operational costs.
Turn support into opportunity journeys
Push upsell and cross-sell recommendations based on customer insights.
Boost CSAT
Prioritize and automate case assignment based on intelligent routing.
One platform. Multiple industries.
Education
Handle admissions and enrolment, manage submission of assignments, schedule advisor sessions, update on campus happenings, send alerts and reminders and more.
Events & Exhibitions
Manage bookings, handle meetings and discussions, assist with logistics, answer FAQs and more.
Healthcare
Book and manage appointments, send reminders and alerts on prescriptions, locate nearby services, share health tips and more.
Financial services
Resolve common issues such as coverage upgrades, payment reversals, claims settlement, login issues, fund transfers and more.
E-Commerce
Process returns and exchanges, answer product queries, help find the right product, send order tracking updates, recommend products, offer deals and promotions based on customer history and more.
Travel & Hospitality
Handle booking cancellations and changes, cross sell associated deals and promotions, offer upgrades, handle common raveller issues.
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GirikCTI and GirikSMS by Girikon.ai empower businesses with Salesforce-native Conversational AI Agents across every channel. As dual-listed apps on Salesforce AgentExchange and home to the first AI Voice Agents on the platform, these apps enable seamless customer engagement via Voice, SMS, WhatsApp, and WebChat—delivering true omnichannel CX. Our AI-powered solutions provide fast, intelligent, and secure interactions, driving higher ROI, enhanced productivity, and effortless communication through human-like AI Voice and Messaging Agents.
Address
USA
15433 N Tatum Blvd #105, Phoenix, AZ 85032, USA
3010 W Lyndon B Johnson Freeway, Suite 1200, Dallas, TX 75234, USA
Australia
Greenwood Business Park, LG, Building 1/301 Burwood Hwy, Burwood VIC 3125, Australia
UK
107-111 Fleet Street | London | EC4A 2AB – United Kingdom
India
B-24, Sec 65 Noida 201301, UP, India
2nd Floor, 447, 7th Main, 80 Ft Road, Krishnananda Rd, Bengaluru 560043, India