Trigger texts from Flows, auto-log every reply to the record it came from, and let AI tag, route, and reply — without ever leaving your Salesforce org.
Speak with a Salesforce-certified specialist — not a generic sales rep.
Three communication gaps that quietly cost revenue every day — visible only when you look inside the workflow.
Reps text from personal phones — outside Salesforce, invisible to the pipeline, and untracked by management. Revenue leaks silently.
Support teams manually trigger email reminders. Customers miss them. No-show rates stay stubbornly high at 15–25% industry-wide.
Campaign sequences built on email are read by 1 in 5 people. Texts are read within 3 minutes — by 49 in 50. The channel mismatch costs you every campaign.
Installs from AppExchange in minutes. No API keys, no sync delays, no data leaving your org.
Send SMS from Lead, Contact, Opportunity, Case, or any custom object — manually or via Salesforce Flow, no code required.
Build drip sequences, send bulk SMS from Reports or List Views, deploy AI auto-replies and chatbots — all from within Salesforce.
Inbound replies auto-sync to the originating Salesforce record. Full conversation history, zero manual logging, no context lost.
GirikSMS is configured differently for Sales, Support, and Field Operations — each with its own automations and Salesforce objects.
Inbound leads sit for hours. Reps email — it goes unread. By the time anyone calls, the lead has gone cold or signed with a competitor.
Flow triggers an instant personalized SMS the moment a Lead is created. Replies land back on the Lead record. Day 1/3/7 sequences automate without rep effort.
Support agents send case update emails customers don't read. Cases stall awaiting confirmations. Handle time inflates. CSAT drops.
When a Case status changes to "Awaiting Customer," an automated SMS asks for confirmation. Customer replies "YES" — Flow auto-advances the Case. No agent needed.
Field techs drive to appointments customers forgot about. No-show rates of 15–25% are common with email-only reminders. Dispatch time and fuel are wasted.
GirikSMS sends SMS reminders 24 hours and 1 hour before each appointment. Customer replies to reschedule — Flow auto-updates the Work Order.
Marketing campaigns rely on email — 20% open rate at best. Audiences tune out. Engagement metrics flatline. Event RSVPs and promotion redemptions drop.
Run bulk SMS campaigns directly from Salesforce Reports or List Views. Personalize with merge fields from any object. Schedule by audience time zone. 98% open rate.
How companies across healthcare, real estate, finance, and field service used GirikSMS to transform customer communication inside Salesforce.
The firm was using Salesforce Service Cloud but all appointment reminders went out via email. With 22% no-show rates costing the business an estimated $340,000 annually in wasted dispatch hours, they turned to GirikSMS.
"Every text is now logged to the Lead or Opportunity record automatically. Our pipeline visibility went from guesswork to accurate overnight. Reps no longer text from personal phones."
"Our appointment no-show rate dropped from 22% to under 9% within six weeks. Setup took less than a week. The Girikon team knew Salesforce inside-out."
"GirikSMS is the only SMS app that truly lives inside Salesforce — no separate dashboards, no API connections to manage, no sync errors. One app. One login."
Generic SMS platforms connect to Salesforce via API. GirikSMS is Salesforce — installed directly from AppExchange, running inside your org.
| Capability | GirikSMS | Generic SMS Tool (e.g. Twilio, EZTexting) |
|---|---|---|
| Native Salesforce installation | ✓ AppExchange — no API keys | ✗ External app + API setup |
| Salesforce Flow trigger (no code) | ✓ Built-in Flow actions | ⚠ Requires Apex or Zapier |
| Replies auto-logged to CRM record | ✓ Automatic to originating record | ✗ Manual sync or webhook |
| Send from any Salesforce object | ✓ Lead, Contact, Case, Custom | ⚠ Contact/Lead only via sync |
| AppExchange security review passed | ✓ Full Salesforce security audit | ✗ No Salesforce security review |
| Typical implementation time | ✓ 3–7 days guided setup | ✗ 4–12 weeks custom dev |
| AI auto-tagging & chatbot | ✓ Native AI inside Salesforce | ✗ Separate AI platform required |
| Pricing | ✓ From $6/user/month | ⚠ Platform + per-message + dev costs |
No middleware to configure. No custom development required. Your Salesforce data stays in Salesforce — always.
Direct AppExchange install into your org. No external software, no API keys, no IT security exceptions needed.
Link Sinch, Twilio, or your custom gateway. Existing Salesforce roles and profiles apply automatically.
A Girikon Salesforce specialist builds your first 2–3 automations together in Flow Builder. Templates included.
UAT with your team, go live. You receive a full admin guide and training session. Existing data untouched.
Annual third-party security audit meets enterprise standards.
BAA available. Safe for healthcare and regulated industries.
Opt-out, consent logs, Do Not Contact — all built in.
Passed Salesforce's full security review. Data never leaves your org.
20 minutes with a Salesforce-certified specialist. We'll show you exactly how GirikSMS fits your existing Flows, objects, and team structure — before any commitment.
Talk directly with a Salesforce-certified specialist.
GirikSMS — The only 100% native Salesforce SMS app on AppExchange. Starts at $6/user/month.