Send SMS from
Inside Salesforce.
No switching apps. No lost data. Every text logged to the right record.
GirikSMS is the only 100% native Salesforce SMS app — trigger texts from Flows, reply from the Lead or Case record, and automate follow-ups your reps forget to send.
57 conversations · AI tagging active · All logged to Salesforce 
Your Salesforce data is rich.
Your customer communication isn't.
These are the three Salesforce communication gaps that quietly cost revenue every day — click each to see the exact workflow impact.
Leads never get a text follow-up
Reps intend to text — but they're doing it from personal phones, outside Salesforce, invisible to your team and your pipeline.
Average delay on appointment reminders
Support teams still manually call or email appointment reminders. Patients and customers miss them. No-show rates stay stubbornly high.
Email open rate vs 98% for SMS
Your bulk campaign sequences rely on email. But leads and customers read texts within 3 minutes. The channel mismatch is costing you engagement.
Three steps. Zero middleware.
Runs entirely inside Salesforce.
GirikSMS installs from AppExchange and operates natively within your Salesforce org — no third-party API keys, no sync delays, no data leaving Salesforce.
Trigger from any
Salesforce record
Trigger SMS from a Lead, Contact, Opportunity, Case, or custom object. Use Flow Builder, Process Builder, or send manually from the record page.
Automate sequences
& bulk campaigns
Build drip sequences, schedule bulk campaigns via List Views or Reports, enable auto-replies, and deploy AI chatbots — all from within Salesforce.
Every reply logged to
the right record
Inbound replies sync to the originating record automatically. No manual logging, no context lost. Full conversation history inside Salesforce.
Salesforce Flow Native
Built for Flow Builder — no Apex required for automation
SMS + WhatsApp + WebChat
All channels unified in one Salesforce inbox
TCPA & GDPR Compliant
Opt-out management, consent tracking built in
Sinch, Twilio & Custom Gateway
Use your existing SMS provider or switch to ours
Which team's workflow
looks most like yours?
GirikSMS is configured differently for Sales, Support, and Field Operations. Here's exactly what each team automates.
Lead · OpportunityAutomate sales follow-up from Lead to Close
The Problem
Inbound Leads sit untouched for hours. Reps email — it goes unread. By the time they call, the lead has gone cold or moved to a competitor.
GirikSMS Solution
When a Lead is created in Salesforce, a Flow triggers an instant personalized SMS. Replies land back in the Lead record. Sequences automate Day 1, Day 3, Day 7 follow-ups without rep effort.
vs email-only outreach
Case · ContactClose cases faster with two-way SMS from Service Cloud
The Problem
Support agents send case update emails that customers don't read. Cases stall because customers need to "confirm" something. Handle time inflates. CSAT drops.
GirikSMS Solution
When a Case status changes to "Awaiting Customer," an automated SMS asks for confirmation. Customer replies "YES" — Case auto-advances. Full conversation logged to the Case record. No agent involvement.
case handle time
Work Order · Service AppointmentEliminate appointment no-shows with automated reminders
The Problem
Field techs drive to appointments that customers forgot about. No-show rates of 15–25% are common when reminders are email-only. Dispatch time is wasted.
GirikSMS Solution
When a Service Appointment is scheduled in Field Service, GirikSMS sends a reminder 24 hours before and 1 hour before. Customers reply to reschedule — Flow updates the Work Order automatically.
no-shows (avg)
What Salesforce admins say
after going live
Reduced 67% No-Show Appointments with GirikSMS
Before using GiriKSMS, our clinic struggled with high no-show rates that disrupted our schedules and affected patient care. As a powerful Salesforce SMS app, GiriKSMS team implemented a personalized SMS reminder system that completely changed the way we operate. Patients now receive timely reminders, and our no-show appointments have dropped by 67%. The salesforce sms integration was seamless, and the impact was immediate. We've not only seen a 67% ROI but also significantly improved patient satisfaction. With its advanced sms for salesforce capabilities, GiriKSMS has truly revolutionized our approach to patient engagement.
Achieved 33% Rise in Sales Conversion Rates with GirikSMS
Our sales were flat, and customer engagement was at an all-time low. We needed a fresh approach that would cut through the clutter and reach our audience directly. That's when we discovered GiriKSMSs, a best Salesforce messaging app. With their targeted SMS campaigns, we could send personalized offers and reminders straight to our customers' phones. The results were beyond our expectations: a 25% increase in engagement and a 33% rise in sales conversions. GiriKSMS helped us connect with our customers on a deeper level, and we saw a realized ROI of 40%. It's been a game-changer for our business!
ROI of 51% Through Improved Customer Satisfaction with GirikSMS
In the financial services sector, client satisfaction is everything, but our previous communication methods just weren't cutting it. Enter GiriKSMS. They helped us create a communication strategy that was both personalized and efficient, using sms for salesforce to keep our clients informed and engaged. The difference was night and day. We saw a 51% improvement in customer satisfaction, and our ROI jumped by the same amount. Clients appreciated the direct and immediate communication, and it streamlined our processes internally as well. GiriKSMS didn't just improve our client interactions—they transformed them.
GirikSMS vs generic SMS tools:
the Salesforce difference
Generic SMS platforms integrate with Salesforce via API. GirikSMS is Salesforce — installed directly from AppExchange and running inside your org.
| Capability | GirikSMS | Generic SMS Tool (e.g. Twilio, EZTexting) |
|---|---|---|
| Native Salesforce installation | AppExchange, no API keys | External app + API setup |
| Salesforce Flow trigger (no code) | Built-in Flow actions | Requires custom Apex or Zapier |
| Replies auto-logged to CRM record | Automatic, to originating record | Manual sync or webhook needed |
| Send from any Salesforce object | Lead, Contact, Case, custom objects | Contact/Lead only, via sync |
| AppExchange security review passed | Full Salesforce security audit | No Salesforce security review |
| Typical implementation time | 3–7 days with guided setup | 4–12 weeks (custom dev) |
| Salesforce-specific implementation support | Girikon — 1,000+ SF projects | Generic support only |
From AppExchange install
to live in 3–7 days
No middleware to configure. No custom development unless you want it. Your existing Salesforce data stays in Salesforce — always.
Implementation timeline
Install from AppExchange
Install GirikSMS directly from AppExchange into your Salesforce org. No external software, no API keys, no IT security exceptions required.
Connect your SMS gateway
Link Sinch, Twilio, or your existing gateway — or use ours. Assign permissions. Existing Salesforce roles and profiles apply automatically.
Configure workflows with your team
A Girikon Salesforce specialist builds your first 2–3 automations with you in Flow Builder. Templates for appointment reminders, lead follow-up, and case updates included.
Test, go live, handover
UAT with your team, go live. You receive a full admin guide and training session. Your existing Salesforce data is untouched throughout.
Security & compliance
SOC 2 Type II
Annual third-party security audit. Data handling meets enterprise security standards.
HIPAA Compliant
BAA available. Safe for healthcare, staffing, and regulated industries.
GDPR & TCPA Ready
Opt-out management, consent logs, and Do Not Contact lists built into the app.
AppExchange Security Review
Passed Salesforce's full security review. Your org's data never leaves Salesforce.
A 20-minute call, not a sales pitch
Here's exactly what happens when you book a demo — so there are no surprises and no pressure.
We review your Salesforce setup
Before the call, we ask you two questions about your Salesforce cloud and team size. On the call, a certified Salesforce specialist reviews your current workflow — not a generic demo.
We show a live workflow demo
We demonstrate GirikSMS inside a real Salesforce org — showing the specific Flow automation, record logging, and bulk messaging that applies to your use case.
You get a tailored implementation plan
You leave with a written plan — which objects, which automations, implementation timeline, and pricing relevant to your team size. No generic quote. No follow-up pressure.
Questions from Salesforce admins
before going live
Let's look at your
Salesforce workflow together.
20 minutes with a Salesforce-certified specialist. We'll show you exactly how GirikSMS fits your existing Flows, objects, and team structure — before any commitment.
Book Your 20-Minute Demo
Talk directly with a Salesforce-certified specialist.