Send SMS from Inside Salesforce.
No switching. No lost data.
GirikSMS is the only 100% native Salesforce SMS app — trigger texts from Flows, reply from the Lead or Case record, and automate follow-ups your reps forget to send.
Your Salesforce data is rich.
Your customer communication isn't.
These are the three communication gaps that quietly cost revenue every day — click each to see the exact workflow impact.
Leads never get a text follow-up
Reps text from personal phones, outside Salesforce, invisible to your team and pipeline.
Average delay on appointment reminders
Support teams manually call or email reminders. Patients and customers miss them. No-show rates stay high.
Email open rate vs 98% for SMS
Your campaign sequences rely on email. Leads read texts within 3 minutes. The channel mismatch is costing you.
Three steps. Zero middleware.
Runs entirely inside Salesforce.
GirikSMS installs from AppExchange and operates natively in your org — no third-party API keys, no sync delays, no data leaving Salesforce.
Trigger from any
Salesforce record
Trigger SMS from Lead, Contact, Opportunity, Case, or custom objects via Flow Builder or manually from the record page.
Automate sequences &
bulk campaigns
Build drip sequences, schedule bulk campaigns via List Views, enable auto-replies, and deploy AI chatbots — all inside Salesforce.
Every reply logged to
the right record
Inbound replies sync to the originating record automatically. Full conversation history inside Salesforce — no manual logging.
Salesforce Flow Native
Built for Flow Builder — no Apex required for automation
SMS + WhatsApp + WebChat
All channels unified in one Salesforce inbox
TCPA & GDPR Compliant
Opt-out management & consent tracking built in
Sinch, Twilio & Custom
Use your existing SMS provider or switch to ours
Which team's workflow looks most like yours?
GirikSMS is configured differently for Sales, Support, and Field Operations. Here's exactly what each team automates.
Automate sales follow-up from Lead to Close
The Problem
Inbound Leads sit untouched for hours. Reps email — it goes unread. By the time they call, the lead is cold or gone to a competitor.
GirikSMS Solution
When a Lead is created, a Flow triggers an instant personalized SMS. Replies land back in the Lead record. Sequences automate Day 1, Day 3, Day 7 follow-ups without rep effort.
Close cases faster with two-way SMS from Service Cloud
The Problem
Agents send case update emails that customers don't read. Cases stall. Handle time inflates. CSAT drops.
GirikSMS Solution
When Case status changes to "Awaiting Customer," an SMS asks for confirmation. Customer replies "YES" — Case auto-advances. Full conversation logged. No agent involvement.
Eliminate appointment no-shows with automated reminders
The Problem
Field techs drive to appointments customers forgot. No-show rates of 15–25% are common with email-only reminders. Dispatch time is wasted.
GirikSMS Solution
When a Service Appointment is scheduled, GirikSMS sends a reminder 24h and 1h before. Customers reply to reschedule — Flow updates the Work Order automatically.
What Salesforce admins say after going live
Reduced 67% No-Show Appointments with GirikSMS
Before using GirikSMS, our clinic struggled with high no-show rates. GirikSMS implemented a personalized SMS reminder system that completely changed the way we operate. Patients now receive timely reminders, and our no-show appointments have dropped by 67%. The Salesforce SMS integration was seamless, and the impact was immediate.
Achieved 33% Rise in Sales Conversions with GirikSMS
Our sales were flat and customer engagement was low. With GirikSMS targeted SMS campaigns, we could send personalized offers straight to our customers' phones. The results were beyond expectations: a 25% increase in engagement and a 33% rise in sales conversions. GirikSMS helped us connect with customers on a deeper level — a 40% realized ROI.
51% ROI Through Improved Client Satisfaction with GirikSMS
In financial services, client satisfaction is everything — but our previous communication methods weren't cutting it. GirikSMS created a personalized, efficient strategy using SMS for Salesforce. We saw a 51% improvement in customer satisfaction and our ROI jumped by the same amount. GirikSMS didn't just improve our client interactions — they transformed them.
GirikSMS vs generic SMS tools:
the Salesforce difference
Generic SMS platforms integrate with Salesforce via API. GirikSMS is Salesforce — installed directly from AppExchange, running inside your org.
| Capability | GirikSMS | Generic SMS Tool (e.g. Twilio, EZTexting) |
|---|---|---|
| Native Salesforce installation | AppExchange, no API keys | External app + API setup |
| Salesforce Flow trigger (no code) | Built-in Flow actions | Requires custom Apex or Zapier |
| Replies auto-logged to CRM record | Automatic, originating record | Manual sync or webhook needed |
| Send from any Salesforce object | Lead, Contact, Case, custom | Contact/Lead only, via sync |
| AppExchange security review passed | Full Salesforce security audit | No Salesforce security review |
| Typical implementation time | 3–7 days with guided setup | 4–12 weeks (custom dev) |
| Salesforce-specific support | 1,000+ Salesforce projects | Generic support only |
From AppExchange install to live in 3–7 days
No middleware to configure. No custom development unless you want it. Your existing Salesforce data stays in Salesforce — always.
Implementation timeline
Install from AppExchange
Install GirikSMS directly into your Salesforce org. No external software, no API keys, no IT security exceptions required.
Connect your SMS gateway
Link Sinch, Twilio, or your existing gateway — or use ours. Assign permissions. Existing Salesforce roles apply automatically.
Configure workflows with your team
A certified Salesforce specialist builds your first 2–3 automations with you in Flow Builder. Templates for reminders, lead follow-up, and case updates included.
Test, go live, handover
UAT with your team, go live. You receive a full admin guide and training session. Your existing Salesforce data is untouched throughout.
Security & compliance
SOC 2 Type II
Annual third-party security audit meeting enterprise standards.
HIPAA Compliant
BAA available. Safe for healthcare and regulated industries.
GDPR & TCPA Ready
Opt-out management, consent logs, and DNC lists built in.
AppExchange Security Review
Passed Salesforce's full security review. Data never leaves Salesforce.
A 20-minute call, not a sales pitch
Here's exactly what happens when you book a demo — no surprises, no pressure.
We review your Salesforce setup
Before the call, we ask two questions about your Salesforce cloud and team size. On the call, a certified specialist reviews your actual workflow — not a generic demo.
We show a live workflow demo
We demonstrate GirikSMS inside a real Salesforce org — showing the specific Flow automation, record logging, and bulk messaging for your use case.
You get a tailored implementation plan
You leave with a written plan — which objects, which automations, implementation timeline, and pricing for your team size. No generic quote. No follow-up pressure.
Questions from Salesforce admins before going live
Let's look at your Salesforce workflow together.
20 minutes with a Salesforce-certified specialist. We'll show you exactly how GirikSMS fits your existing Flows, objects, and team structure — before any commitment.
Book Your 20-Minute Demo
Talk directly with a Salesforce-certified specialist.