The Future of Contact Centers is Agentic

Unified AIAgent Platformfor Salesforce.

Combine voice, messaging, and CTI in one powerful platform. Deploy omnichannel AI agents that work seamlessly across all customer touchpoints—voice, SMS, WhatsApp, WebChat, and more.

Omnichannel SupportEnterprise-Grade Security99.99% Uptime
Combine voice, messaging, and CTI in one powerful platform. Deploy omnichannel AI agents that work seamlessly across all customer touchpoints—voice, SMS, WhatsApp, WebChat, and more.
GirikUnified
AppExchange

All-in-One AI Agent Platform for Salesforce

GirikVOICE
AppExchange

Human-Like AI Voice Agents

GirikCTI
AppExchange

AI-Powered CTI Built Natively on Salesforce

GirikSMS
AppExchange

Multichannel AI Messaging Agents

Girikon.AI Salesforce Partner Since 2015
Girikon.AI Salesforce.org Consulting Partner
Girikon.AI Available on AppExchange
Girikon.AI Pledge 1% Member
Girikon.AI HIPAA Compliant
Girikon.AI GDPR Compliant
Girikon.AI AICPA Member
Girikon.AI Inc. 5000

Trusted by leading enterprises worldwide

32 Avenue
Assertz
Beldon
Blackboard
EA
Krisumi
Link
Methode
Omnicorp
SWX
Tata Class
TGen
VFund
Your Home Sold
32 Avenue
Assertz
Beldon
Blackboard
EA
Krisumi
Link
Methode
Omnicorp
SWX
Tata Class
TGen
VFund
Your Home Sold
99.99%
Uptime SLA
40%
Reduction in Handle Time
60%
AI-Resolved Queries
500+
Enterprise Deployments
The Problem

Your CX Stack is Broken

Most enterprises operate 5–8 separate vendors for customer communication. The result: data silos, agent frustration, and customers who repeat themselves constantly.

Before Girikon AI

Separate vendors for voice, SMS, chat, email

No single view of the customer

Agents switching between 4+ tools

No native Salesforce sync — always out of date

AI chatbots that only read FAQs

Reporting scattered across platforms

With Girikon AI

One unified platform — voice, SMS, WhatsApp, webchat

360° Salesforce-native customer view, always live

All channels in one Salesforce console

Zero middleware — native data sync in real time

AI agents that resolve cases end-to-end autonomously

Unified reporting and analytics in Salesforce

Product Suite

Six AI Products. One Platform.

Every channel your customers use — unified under one intelligent platform, natively inside Salesforce.

AI Voice Agents

GirikVOICE

01/05

Product Overview

Human-Like AI Voice Agents — Multilingual, 24/7, No-Code.

Automate conversations, delight customers, and scale with ease. GirikVoice AI agents handle calls, resolve queries, and adapt to your business—anytime, anywhere

No-Code DesignerBYOC/BYOPVoice BiometricsSIP Trunking
GirikVOICE

Cloud Telephony

GirikCTI

02/05

Product Overview

Turn Meetings and Conversations into Insight

Accelerate sales and elevate CX with GirikCTI—the all-in-one communication solution that brings seamless calling to Salesforce.

No-Connector CTIOmnichannel RoutingReal-time SentimentSupervisor Whisper
GirikCTI

Omnichannel Messaging

GirikSMS

03/05

Product Overview

Accelerate Engagement with AI Messaging on Salesforce

100% Salesforce-native AI Messaging Agents that engage customers on SMS, WhatsApp, and WebChat—automating conversations and scaling with ease.

Bulk MessagingDrip CampaignsAI Auto-RepliesGroup Messaging
GirikSMS

WebChat + AI Agents

GirikCHAT

04/05

Product Overview

Intelligent chat agents that resolve queries autonomously, with seamless escalation to human agents in Salesforce.

Intent RecognitionAgent HandoffKnowledge BaseMulti-Language
GirikCHAT

Meeting Co-Pilot

GirikIQ

05/05

Product Overview

Real-time AI assistant that lives inside the Salesforce console — surfacing answers, sentiment, and next best actions instantly.

Auto TranscriptionAI SummarizationAction ItemsCRM Logging
GirikIQ
Use Cases

Human Conversations, Real Business Impact.

Human-in-the-Loop

See how GirikVoice seamlessly transfers calls to the right human agent when it matters.

Agent Simulator

Validate your agents instantly—spot errors and optimize performance ahead of launch.

Continuous Learning

GirikVoice continuously improves by learning from every real-world interaction.

Voice Analytics

Monitor engagement, call outcomes, drop-offs, and agent performance—all from a single dashboard.

Built to Scale

Handle any volume—whether a handful of calls or thousands daily—GirikVoice adapts instantly.

Voice That Fits Your Brand

Control how your AI sounds—adjusting pace, warmth, and personality to mirror your identity.

Architecture

Native to Salesforce. Not connected to it.

Unlike competitors who bolt onto Salesforce via APIs, Girikon AI is built inside the platform — sharing data, logic, and identity natively.

Native Salesforce Integration

Girikon lives inside Salesforce. No API connectors. No data silos. No sync delays. Real-time access to your complete customer data.

Zero connectorsReal-time dataNative APIs

AI Orchestration Engine

Our AI engine knows your customer from day one — account history, behavior, preferences. Intelligent decisions from complete data context.

Full context awarenessBehavioral analysisPredictive routing

Deploy Across Channels

Deploy AI agents across voice, SMS, WhatsApp, chat — instantly. One configuration flows to all channels.

Voice + SMS + ChatInstant activationUnified config
🚀

Deploy in Days

Native Salesforce architecture. Zero integration overhead.

🔐

Enterprise Security

SOC 2, HIPAA, GDPR. Data never leaves Salesforce.

📈

AI Gets Smarter Daily

Continuous learning from every interaction.

Industries

Built for Every Industry

See how AI agents handle complete customer journeys — from first touch to conversion.

Retail

Forecast demand, improve customer loyalty, and manage partnerships with predictive analytics.

Key Features

  • Integrate point-of-sale and loyalty data to Salesforce CRM records
  • Build repurchases propensity and customer lifetime value models
  • Forecast category and regional demand ahead of peak trading periods
  • Trigger retention campaigns based on behavioral score thresholds

Key Benefits

  • Forecast seasonal demand accurately
  • Improve repeat purchase rates
  • Manage trade partner pipelines at scale
  • Real-time customer engagement
Why Girikon

Built Different. Works Better.

Not another integration layer. A complete reimagining of CX.

Feature

Girikon AI

Others

🏗️

Architecture

Native Salesforce. No connectors.

API-based. Requires connectors.

Data Latency

Real-time. <100ms sync.

Delayed. Batch syncs.

🔀

Omnichannel

Voice, SMS, WhatsApp, Telegram, Line, Chat, Email, Video.

Single channel focus.

🎙️

AI Voice Agents

Multilingual, 24/7, BYOC/BYOP, voice biometrics.

Basic IVR or third-party bots.

📋

Meeting Intelligence

Teams, Zoom, Meet — auto transcription & CRM logging.

Separate note-taking tools.

🧪

QA Automation

No-code AI testing with self-healing scripts.

Manual QA or coded test suites.

🔐

Compliance

SOC 2, HIPAA, GDPR. Data stays in Salesforce.

Third-party data handling.

🚀

Deployment

Days. Native integration.

Months. Complex setup.

Testimonials

What Our Clients Say

Before using GiriKSMS, our clinic struggled with high no-show rates that disrupted our schedules and affected patient care. As a powerful Salesforce SMS app, GiriKSMS team implemented a personalized SMS reminder system that completely changed the way we operate. Patients now receive timely reminders, and our no-show appointments have dropped by 67%. The salesforce sms integration was seamless, and the impact was immediate. We've not only seen a 67% ROI but also significantly improved patient satisfaction.With its advanced sms for salesforce capabilities, GiriKSMS has truly revolutionized our approach to patient engagement.

🤝
LinkHome Care Team
LinkHome Care
Cut no-shows by 67%
Security & Compliance

Enterprise-Grade Security

Built on the same standards trusted by Fortune 500 companies and global healthcare providers.

SOC 2 Type II
Annual third-party security audit
HIPAA
Healthcare data compliance ready
GDPR
EU data privacy compliant
AppExchange
Salesforce certified integration

256-bit AES Encryption

Data encrypted at rest and in transit with military-grade protocols.

99.9% Uptime SLA

Multi-region redundancy with automatic failover.

Zero Data Retention

Process conversations without storing sensitive data.

Role-Based Access

Granular permissions for team-level control.

THE AGENTIC FUTURE

The contact center of 2026 runs on autonomous AI agents.

60% of interactions resolved without a human. Real-time learning. Predictive routing. This is the future Girikon is building.

TODAY

Contact Centers Are Still Manual

  • Human agents
  • Fragmented tools
  • Limited visibility
  • High cost
5-7 min
avg handle time
70%
first-contact resolution
$15-20
cost per interaction
TOMORROW

Agentic Contact Centers

AI agents handle 80% of interactions autonomously.

<30 sec
resolution time
95%
first-contact resolution
$0.50
cost per interaction
40%

of contact center budgets go to labor. AI reduces this overnight.

85%

of customer interactions can be handled by AI.

3-6x

ROI within the first year for AI contact centers.

Blog

Latest from Our Blog

Insights, updates, and best practices from our team

Ready to unify yourcustomer experience?

Native to Salesforce. Enterprise-ready. Deployed in days. See why 500+ companies chose Girikon.

FAQ's

Frequently Asked Questions

GirikVoice is an AI-powered Voice Calling Agent that automates conversations, performs actions, and provides real-time information—fully integrated with Salesforce, HubSpot, and your favorite business tools.

GirikVoice integrates natively with Salesforce, enabling you to make and receive calls, update records, log interactions, and trigger workflows directly inside Salesforce.

Yes. GirikVoice connects seamlessly with HubSpot to manage leads, update CRM data, and track conversations with AI-driven voice automation.

From scheduling meetings and updating records to answering customer queries and pulling CRM insights—GirikVoice doesn't just talk, it acts.

Yes. GirikVoice is delivered as a fully managed SaaS solution, giving you end-to-end voice automation without infrastructure burden.

Absolutely. Instead of frustrating IVR menus, GirikVoice offers natural, human-like AI conversations that understand intent, resolve issues, and take action instantly.

GirikVoice follows enterprise-grade security practices with encrypted data transfer, CRM-native security controls, and compliance standards.

Yes. Alongside AI voice calling, GirikVoice integrates with SMS, WhatsApp, Slack, and more—so teams can manage all conversations in one place.

GirikVoice offers flexible subscription-based pricing tailored to team size and call volume. Contact us for a customized plan.

Yes. GirikVoice can run on multiple LLMs and integrates with Salesforce Agentforce, enabling voice agents to update records, trigger workflows, and execute tasks in real time.